Cancellation Timeframe
- Before Diet Chart Provided: You can cancel your subscription within 5 days of purchase if the diet chart has not yet been provided.
Lack of Response from Dietitian
- No Response: If your assigned dietitian does not respond in a timely manner, you are eligible for a cancellation and refund. Please contact our support team to address the issue.
Other Genuine Issues
- Review Process: For any other genuine issues that arise, our team will review your case and provide a suitable resolution. We aim to address all concerns promptly and fairly.
Process
- Contact Us: To initiate a cancellation, please reach out to our customer support team with the details of your request.
- Review and Response: Our team will review your request and revert with a resolution as soon as possible.
By subscribing to our service, you agree to this cancellation policy. We strive to offer the best experience and appreciate your understanding.
For any questions or to initiate a cancellation, please contact our customer support team.
